Terms of service

General Terms and Conditions 4Legs.de

Contract conditions within the framework of purchase contracts
via the platform https://hundeshop.de


Volksdorfer Weg 103a, 22393 Hamburg
Tel. 49402709010

VAT identification number: DE256517308

- hereinafter referred to as "provider" -


the users of this
platform - referred to in § 2 of these GTC - hereinafter referred to as "customer/customers".

§ 1 Scope

For the business relationship between the provider and
the customer, the following general terms and conditions apply
in the version valid at the time of the order. Deviating conditions
of the customer will not be recognized unless the provider expressly agrees
to their validity in writing.

§ 2 Conclusion of contract

(1) The customer can select
products from the range of the provider and collect them in a so-called
shopping cart by clicking on the “add to cart” button. By clicking the "Order now with obligation to pay
" button, he submits a binding request to purchase the goods in the shopping cart
. Before sending the order, the customer can change and view the data
at any time.

(2) The provider then sends the customer an
automatic acknowledgment of receipt with the subject "Your order from the dog shop"
by e-mail, in which the customer's order is listed again
and the the customer can print out using the "Print" function. The
automatic acknowledgment of receipt merely documents that the customer's order
has been received by the provider and does not represent acceptance of the application
. The contract is only concluded when the
provider submits a declaration of acceptance, which is sent in a separate e-mail (order confirmation) with
the subject "Confirmation of your order at the dog shop".
In this e-mail or in a separate e-mail, but at the latest
on delivery of the goods, the contract text (consisting of the order, general terms and conditions
and order confirmation) will be sent to the customer by us on a durable data medium
( e-mail or hard copy). The text of the contract is saved under
protection of data protection.

(3) The contract is concluded in the languages:

§ 3 Delivery, availability of goods, payment terms

(1) Delivery times specified by us are calculated from the
time of our order confirmation (§ 2 (2) of these General Terms and Conditions), subject to prior payment
of the purchase price.

(2) If the
product specified by the customer in the order is only temporarily unavailable, the provider will also inform the customer
of this immediately. If the delivery is delayed by more than two
weeks, the customer has the right to withdraw from the contract. Incidentally, in
this case, the provider is also entitled to withdraw from the contract. In doing so,
he will immediately
refund any payments already made by the customer.

(3) The following delivery restrictions apply:
The provider only delivers to customers who have their habitual residence
(billing address) in one of the following countries and can provide a delivery address in the same country
: Germany, Belgium, Denmark, Italy, Ireland, Netherlands (excluding overseas), Austria, Sweden.

(4) The customer can make the payment by direct bank transfer, PayPal, Sepa direct mandate, credit card, Giropay, ideal, Klarna Pay later or Bancontact.

(5) Payment of the purchase price is due immediately upon
conclusion of the contract.If the payment is due according to the calendar
, the customer is already in default by missing the deadline

§ 4 retention of title

Until the purchase price has been paid in full
the delivered goods remain the property of the provider.

§ 5 Prices and shipping costs

(1) All prices stated on the provider's website
include the applicable statutory
sales tax.

(2) The corresponding shipping costs are indicated to the customer
in the order form and are to be borne by the customer if the customer
does not exercise any right of withdrawal.

(3) In the event of a cancellation, the customer must bear the
direct costs of the return shipment.

§ 6 warranty for material defects

(1) The provider is liable for material defects in accordance with the
applicable statutory provisions, in particular Sections 434 et seq >

§ 7 Liability

(1) Customer claims for damages are
excluded. Excluded from this are claims for damages by the customer resulting from
injury to life, limb, health or from the violation of
essential contractual obligations (cardinal obligations) and liability for
other damage that is based on intentional or grossly negligent
Breach of duty by the provider, his legal representatives or
vicarious agents. Essential contractual obligations are those whose
fulfillment is necessary to achieve the objective of the contract.

(2) In the event of a breach of essential contractual obligations
, the provider is only liable for the foreseeable damage that is typical for the contract if
this was caused simply by negligence, unless it is a matter of
claims for damages by the customer an injury to life, body
or health.

(3) The restrictions of paragraphs 1 and 2 also apply
in favor of the legal representatives and vicarious agents of the provider if
claims are asserted directly against them.

(4) The provisions of the Product Liability Act remain

§ 8 Final Provisions

(1) The law of the Federal Republic of Germany applies to contracts between the provider and the customer
, excluding the
UN sales law and international private law.

(2) If the customer is a merchant, a
legal entity under public law or a special fund under public law
, the place of jurisdiction for all disputes arising from
contractual relationships between the customer and the provider the seat of the provider.

(3) The contract remains binding in its remaining parts even if
individual points are legally ineffective. Instead of
the ineffective points, the statutory provisions apply, if available.
Insofar as this would represent unreasonable hardship for one of the contracting parties,
however, the contract as a whole becomes ineffective.

Alternative dispute resolution in accordance with Art. 14 Para. 1 ODR-VO and § 36 VSBG:

The EU Commission provides a platform for online dispute resolution under the following
link: https://ec.europa.eu/consumers/odr

This platform serves as a contact point for
out-of-court settlement of disputes arising from online purchase or
service contracts in which a consumer is involved.

The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.


In cooperation with KLARNA BANK AB (PUBL), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options Payment is made to Klarna:

  • Pay later: The payment period is 14 days from the dispatch of the goods. You can find the invoice terms HERE.

The use of the Pay later payment methods requires a positive credit check. Further information and Klarnas user conditions can be found HERE. General information about Klarna is available HERE. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in KLARNA'S DATA PROTECTION REGULATIONS.

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